How to activate an additional segment on Shoonya?

You can activate an additional segment through the PRISM portal by submitting a request and completing verification.

To activate an additional segment:

1. Log in to the PRISM portal.
2. Click on Services from the left hand menu.
3. Select Activate Additional Segment.
4. Choose the additional segment you want to activate and proceed.
5. Upload the required documents and submit.
6. Enter the OTP and submit.
7. The support team will check and verify your request within 24 hours, and you will receive an email notification.
8. E-sign the ticket using your Aadhaar number.
9. After completing the E-sign process, the additional segment will be activated within 24 working hours, and you will receive a confirmation email.

IMPORTANT: Activation is completed only after successful verification and e-signature approval.
You can watch the step-by-step video guide below to learn how to activate an additional segment:

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