How to activate an additional segment?

Please find below the process to activate an additional segment:

  1. log in to your prism portal: https://prism.shoonya.com/
  2. Click on Services on the left-hand menu.
  3. Click on ‘Activate Additional Segment’.
  4. Select the additional segment you want to activate & proceed.
  5. Upload the required documents & Submit.
  6. Enter the OTP & Submit.
  7. Support team will check and verify your ticket within 24 hours. You will get an email notification for the same.
  8. E-sign the ticket using your Aadhaar number.
  9. After completing the E-sign process, additional segments will be activated within 24 working hours, and you will get a confirmation in your email. Kindly find below the YouTube video of How to activate an additional segment: – https://www.youtube.com/watch?v=X-O0MVVLaCk

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